Frequently Asked Questions


How can I best prepare for a reading? 

The most important thing is to be open and release all expectations. When someone comes in angry, closed off, or fixated on receiving specific messages it makes it hard for Spirit to flow. Also remember what we think is important may not be to Spirit. We ask Spirit to bring forth the best messages to assist you in healing and knowing they are only a thought away.

Can I record the reading? 

Yes! It is suggested clients bring a recorder or use "voice memo" on their phone as a lot information is given in a reading and one may forget the details. Recording is suggested over note taking so the client can be present in the moment.  

I’m not sure I believe in the afterlife, can I still attend? 

The spirit world isn’t dependent on your belief it exists. As an evidential Medium, Kristel will provide valid evidence by sharing details only you would know to confirm your loved ones live on, and are with you daily. That said if you are negative or arrogant, or have poor intentions, the spirits may feel disrespected and not want to share. This rarely happens, and usually Kristel is able to bridge the gap.   

I am scared of getting a reading, is that normal? 

It is somewhat natural to be nervous of something new, however there is never a reason to be scared as readings are always a positive and loving experience! Readings are simply you sitting in a comfortable space while Kristel verbally provides messages from your loved ones to confirm they are with you. You will quickly see there is nothing weird or scary. As Kristel is also a Spiritual Minister, she is delivering messages in the highest and best way.

Can I choose who I talk with in a reading? 

Initially, Kristel will channel messages from your loved ones in Spirit as they choose to connect (without any information from you) however she will also give you an opportunity to speak to anyone you would like to. That said, she cannot guarantee who comes through or the messages and signs they bring. Also note anyone you know in Spirit is fair game to come through! This can include old neighbors, a close family friend, etc. Spirits want to be heard and let their loved ones know they are safe in heaven and may use this opportunity to say hello. They are often polite and won’t take up too much time if not directly connected to you. On average Kristel will channel 4-8 spirits per session.

Will Kristel ask me questions? 

In the reading, Kristel will bring forth information and all you have to do is out loud say “Yes” or “No”. Very similar to being on a phone call, it is important you acknowledge you understand and it makes sense so Kristel knows she has the right “caller” for you. Any other information you provide is totally up to you.

Can I ask questions? 

Yes, you can ask any question you want, however know Spirit may not always answer or answer in the way you want. Again, they will bring forth the most healing messages appropriate for your own healing and growth. Please don't use a Medium Reading to figure out will or estate issues. Medium Readings are to provide evidence of your loved one in Spirit, not to rectify family or legal disputes. If Kristel feels you are negatively motivated for a session, Kristel may elect to end the session at her discretion and you will still be charged. 

Do I need to bring an item of my loved ones for Kristel to connect to them? 

No, Kristel doesn’t need an item to connect with your loved one's essence, however you are more than welcome to bring one. Quite often someone will bring or wear an item and your loved one will reference it as evidence; however, again, it is important to release expectations.

Can I change the number of people who will attend with me? 

Yes, you can increase the number to attend if staying within the same pre-booked time frame (ex. 30, 50 or 80 minutes). However, it is requested you don't reduce the number of people, as in Kristel’s experience their loved ones will still show up and come through in the reading, and it can be hard for others to validate the messages if they don’t know the spirits well enough. Bookings for 5 or more people cannot be reduced in numbers and will be charged accordingly should less show up as Kristel has arranged her schedule to accommodate the reading time and size.

Does Kristel offer in house readings? 

No. To maintain a high level of professionalism and to avoid a "home party" environment, Kristel does not offer medium readings in personal homes. However, we have a beautiful, large, comfortable location for you to come for a reading. 

Does Kristel travel to provide readings? 

If in a professional location, and enough interest she will. You can contact us for more information. Also view her upcoming Gallery Events to see if she is coming to a location near you!

Can I bring in a support person? 

No, as Spirit will bring messages through for them as well. The readings are therefore charged per person, even if just bringing someone in for support. And yes, kids count in these numbers. 

Can I bring children? 

No children under the age of 14 years old, please.   

Do we all have to be connecting to the same spirits?

No. If several people come together for a reading wanting to connect to different spirits, Kristel will just divide the time and readings according to the number of people present. 

Will everyone in a group readings get a reading? 

In smaller groups (under 15) Kristel will do her absolute best (and usually succeeds) to give everyone a reading, however it can not be guaranteed. 

Can I ask questions about people still alive who are not at the reading? 

Kristel will not consciously ask details about others as it is unethical (and you wouldn’t want someone getting details about you in their reading!). However, your loved ones in Spirit may volunteer basic or detailed information to confirm they are around other family members or friends they care about and you are connected to. Sometimes they may even specifically give messages for you to give to others!

My loved one just crossed over, how long should I wait to get a reading? 

Even though Kristel can usually connect with them right away, it is recommended to wait a couple months. This will give you some time to process their passing and you’ll be more open to receiving messages when you do come. 

How often can I come for a reading? 

It is recommended to wait a few months in between readings as often the spirits won’t have a whole lot more to say. Kristel also teaches a class called ‘Bridging Spirits’ where people can learn to connect with their loved ones in Spirit on their own.  

Does Kristel research clients or keep notes after a reading? 

No! Kristel is phenomenally busy and has zero desire or time to research clients before they come. In fact the less she knows, the easier to read you! She also provides details to validate your loved ones' existence that is beyond what is commonly written or posted online. Only your contact information in our online booking system is kept on file. She doesn’t keep notes as to who you connected with, and as she sees so many clients she often forgets the details. So if you were to come back for another reading, it is like a new experience to her, and she commonly will have no conscious idea what spirits or messages were channeled previously, therefore sessions may be similar or totally different!

How long is the wait time for a reading? 

Right now, Kristel is currently booking over 10 months ahead, however once you have a booked session you can request to be added to our cancellation list to possibly get in sooner. Only those with a booked session will be added to our cancellation list. 

Does Kristel have testimonials on the validity of her readings?  

Yes! You can read testimonials clients voluntarily posted here

Can I ask questions about heaven and the afterlife?

Yes! Kristel has had a lot experience traveling to the spiritual realms to connect with her loved ones, and connecting with other spirits to learn about life after life. She also provides in-depth information on this in a variety of her workshops, such as Bridging Spirits and Spiritual Development Program.